How Can We Help?

We want you to be very satisfied with your Quadra-Fire hearth product. This section of our website contains helpful information to ensure that your Quadra-Fire heating product is safe, reliable and easy-to-use.

Here are some common questions:

• Why is my wood stove, insert, or fireplace smoking in the house?
• How do I light my pilot light?
• I want to install my new Quadra-Fire myself. Any tips?
• My pellet stove wont light! Help!

This section of our website contains helpful information to ensure that your Quadra-Fire heating product is safe, reliable and easy-to-use.

Ask a Question

A dealer is the best source to answer your questions. Click here to find the dealer nearest you. However, if you want to ask us a question regarding Quadra-Fire, please complete the form below and a representative will get back to you shortly.